Step 2 Quantity and type of contract

Please note that these are the same rates that you would get when speaking on the phone to an advisor.
Have you heard of Rental Plus?

Rental Plus provides you with additional peace of mind. Even though our water heaters are designed to last for up to 15 years, and keeping in mind we don’t want to encourage overconsumption, Rental Plus can be the best option in many situations. With Rental Plus, HydroSolution will replace your water heater after its 10-year lifespan.

Please note that the Rental Plus option is mandatory in the following cases:

  • You live in a condo building
  • Your insurance company requires your water heater be changed every 10 years
  • Your water comes from a well

*The minerals in your well impact the durability of the tank’s elements. That’s why Rental Plus is the only option available.

Personalized service

Based on the number of water heaters you need, you can benefit from our Co-ownerships and multiple unit buildings service. You’ll be able to take advantage of a VIP rate and turnkey service adapted to your needs.

Please fill out a simplified form so one of our sales agent can contact you and find the solution that suits you best.


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Do you have a question or need advice? We’re here for you!

One of our customer service advisors will contact you in the next 60 minutes – between 9 a.m. and 7 p.m. from Monday to Friday or between 9 a.m. and 4 p.m. on Saturday and Sunday.

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Summary

Regular rental Rental Plus Purchase
$0* $0* $0**
Sub-total: $0 $0 $0
Taxes: $0.00 $0.00 $0.00
Monthly amount due: Total:
$0* $0* $0**

Need help?

What are the advantages of renting versus buying?

The decision to rent or purchase a water heater depends on your needs and your expectations. Renting comes with a turnkey service while purchasing can be a worthwhile investment. By choosing to rent, you’ll be able to benefit from a 24/7 repair service, 365 days a year (including bank holidays) at no extra cost. Moreover, we’ll replace your water heater for free at the end of its lifespan.

To find the option that suits you, visit:
https://www.hydrosolution.com/en/rent-or-purchase/

How can I terminate my rental contract?

If you want to terminate your rental contract at any time, you can purchase the water heater at its residual value. You’ll simply need to send us a 30-day notice.

How long does the rental contract last?How long does the rental contract last?

A rental contract is for a minimum of 12 months. Once the minimum contract period has ended, the rental agreement will automatically renew every month with the same terms and conditions, unless one of the parties terminates the contract as per the modalities outlined therein. If you benefit from a promotional rate, the minimum contract period may be longer. It depends on the promotion.

How often should I replace my rented water heater?

A HydroSolution water heater’s lifespan is about 15 years. When you rent your water heater, we will replace it at the end of its lifespan – between the 13th and 16th year. If your insurance company requires you to replace your water heater after 10 years, if you live in a condo, or if you want a preventive replacement after the 10th year, you will have to choose Rental Plus. HydroSolution water heaters are unique and built to last longer.

Does the water heater belong to me once the rental contract period has ended?

A rented water heater remains the property of HydroSolution. You must comply with the terms set forth in the contract. You cannot sell the rented water heater to a third party or even remove it without notifying us. You can however purchase it at its residual value, in accordance with the rules set by HydroSolution.

What happens if I want to sell my house/condo?

Please notify us as soon as possible of any change in ownership. If you are selling your property, you must list the rented water heater in the seller’s declaration and deed of sale and inform the new owner they must comply with the conditions of the rental contract. The contract will then be transferred to the new owner. In case of a dispute, the former owner remains liable for meeting their obligations.

If I’m an owner, can I bill my tenant?

The monthly amount due must be paid by the owner or a third party they’ve named (with HydroSolution’s consent). The tenant or third party must sign a form stating they are responsible for the payment.

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*Certain conditions apply. Valid on new installation only. Applicable taxes extra. **Installation included.