Water Heater Installation Issues

Common Problems & Solutions

The water heater is essential to our daily routine and this modern invention probably contributed the most to make our lives easier.

Although we take hot water for granted nowadays, did you know that there are nearly 50 technical points to adhere to in compliance with the building, plumbing, and electrical codes to ensure a proper installation? Each one of these steps is essential to extend the lifespan of your water heater and to ensure both the safety of the building and its occupants. The conformity and safety of the installation should never be neglected.

What are the most common problems related to water heater installations?

1- The Pressure Relief Valve:

This valve is installed on the top of the water heater. It is designed to release excess pressure that can build up inside the tank in the case of an appliance malfunction. This valve must be connected to an overflow pipe to allow the water to discharge into a drain pan, floor drain or another adequate waste pipe. Unfortunately, the wrong relief valve is too often used or the discharge pipe installation does not comply with safety standards. This improper installation can cause water leaks, serious burns and may even cause your tank to explode.

2- The Electrical Connection:

As for any other appliance, if the electrical cables are too small or if the protective device (circuit breaker or fuse) is inadequate, the greater the risk of fire. Grounding, however, is an essential safety feature since it protects against electrical shock hazards when handling the water heater. Again, too many water heater installations do not comply with circuit grounding standards; either they are installed improperly, they are non-existent or equipped with an inadequate circuit breaker.

Joël Legault T.p., president of the Legault-Dubois firm specializing in building inspections, estimates that more than 60% of water heater installations have deficiencies when inspected.

How to prevent these problems?

As in any industry or profession, a system of quality control is essential for the conformity and safety of installation standards. In the case of water heaters, installation technicians must first be properly trained to know and apply each of the plumbing and electrical requirements. Subsequently, it is important to carry out random inspections to detect potential problems and make the proper adjustments when needed. In case of non-compliance, a follow-up with an installer should be scheduled to prevent the problem from reoccurring.

In short, thanks to the quality control and follow-ups carried out by the installers, consumers can benefit from their investment knowing they have spent their money wisely: on the right product and in the right company!

HydroSolution is the only company specializing in water heater installation to implement a comprehensive quality assurance program that goes from installation technician training to random inspections. Count on us to keep you safe.

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