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Speak with an expert Claim this offer Fast emergency support when you need it PURCHASE AVAILABLE 10

Our best price of the year

Flexible purchase or rental options

*For a 40-gallon size. Valid for new installations. 24-month commitment. Customer must subscribe to the Lease Plus rate at $12.99 per month plus taxes for the promotional period, if they are a condominium owner or if their insurance requires replacement after 10 years. After the promotional period, the current rate will apply. Conditions apply. Taxes extra. This offer is subject to change without notice.

Rental
starting at
$ 99 /month* Reg. $14,99 Professional installation and removal of your old water heater Maintenance and repairs included throughout the rental period

Join more than 850,000 Quebecers

Trust HydroSolution with the installation and maintenance of your water heater.

Professional installation and removal of your old water heater
Maintenance and repairs included for the entire rental period
Fast emergency support when needed
Purchase or rental options available

Find the water heater that’s right for you

Other

Evaluate your
household water consumption


Low to average
Members of your household take up to 4 showers or 2 baths every day, you wash your clothes with cold water, and you run the dishwasher every 3 days.

High
Members of your household take more than 4 showers or 3 baths every day, you wash your clothes with hot water, and you run the dishwasher every day.

More than 70% of our customers choose rental for peace of mind.

No upfront costs

Avoid a large one-time expense. Pay a predictable monthly fee that covers everything.

Worry-free maintenance

No deposit, no maintenance fees, and no repair costs. If needed, we’ll even replace your water heater at no additional charge.

Fast support when you need it

As an HydroSolution customer, you benefit from our network of installation partners across Quebec, ready to respond quickly whenever service is required.

Ready to say goodbye to water heater worries?

Frequently asked questions

How long does the rental contract last?

A rental contract is for a minimum of 12 months. Once the minimum contract period has ended, the rental agreement will automatically renew every month with the same terms and conditions, unless one of the parties terminates the contract as per the modalities outlined therein. If you benefit from a promotional rate, the minimum contract period may be longer. It depends on the promotion.

What warranties are available?

HydroSolution water heaters come with a 10-year warranty against tank leaks, an 8-year warranty on parts, and a 1-year warranty on labour. If you rent your water heater, the parts and labour are included.

How long will I have to wait before my water heater is installed?

You will receive a call to schedule your appointment within 1 to 2 business days. Installation delays may vary in accordance with demand and periods of the year. On average, installation takes place within two weeks.

Will there be additional costs incurred during the installation?

Your plumbing system must comply with Quebec’s Plumbing Code as well as your municipality’s regulations. Furthermore, your electrical panel must comply with Quebec’s Electrical Code.

Additional fees may be incurred (payable to installation technicians) for the following reasons:

  • The water valve needs to be replaced or installed
  • The drain pan needs to be connected to the floor drain
  • The electrical system needs to be updated
  • The water heater platform needs to be raised to safely connect the valve to the wall drain
  • Any change to the building’s plumbing system
What’s included in the installation?

HydroSolution’s experts will safely install your water heater and make sure it complies with the standards and regulations in force in Quebec. Installation includes:

  • A high-end HydroSolution water heater manufactured by Giant in Quebec
  • Vacuum relief valve to prevent siphoning
  • T&P valve in case of excessive temperatures and pressure
  • Discharge tube
  • Drain pan placed under the water heater (if there is enough space)
  • Removal of the old water heater and recycling of the raw materials
  • Connection of the drain valve to the existing discharge tube in compliance with applicable codes
  • Various parts such as pipe fittings
How will I receive my bill?

You will receive a bill every two months. If you want to receive a paper bill, you will be charged an additional $1 every billing cycle. To avoid using paper needlessly, we encourage you to sign up to receive your bill electronically, at no extra cost, in the Customer Centre. No bill will be sent by email – you will receive an email notifying you your bill is available in the Customer Centre.

Want to speak with someone?

Fill out the form and one of our specialists will contact you within 60 minutes during service hours.

Service hours

Monday–Friday: 9 a.m. – 7 p.m.
Saturday–Sunday: 9 a.m. – 4 p.m.

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