The level 1 charging station for your electric vehicle uses a standard 120-volt – 15-amp outlet. A full charge takes 12 to 16 hours. The level 2 charging station uses a 240-volt (up to 30 amps) connection and its output varies between 5 to 9 kWh. It will take between 3 to 5 hours to charge an electric vehicle, which is quicker than a level 1 charging station. Finally, a level 3 charging station uses a 400-volt + 50-amp connection and its output may vary between 50kWh to 100 kWh.

Absolutely. However, because the charging station will be connected to the building, you should get the building owner to take care of the installation fees and arrange a refund agreement with them.

Because the charging station will be connected to the building, HydroSolution recommends the owner takes care of the costs of the charging station. Please note that if your tenant ever leaves your building, your available (or shared) charging station will become an added value for future tenants.

HydroSolution covers nearly every region in Quebec. In fact, our network of certified electricians covers more than 95% of the province. Fill out an online quote form and an advisor will be in touch to confirm that our charging stations are available in your area.

HydroSolution has chosen FLO charging stations because they are the best in terms of durability, reliability, and performance. Furthermore, FLO charging stations are designed and made right here in Quebec, something that’s important to us.

Call 1 877 353 0077 and an advisor will help you assess your situation. After the evaluation, we’ll be able to let you know if any additional costs are required to update your electrical panel.

In the past few months, numerous condo associations have had members who want to purchase electric vehicles. HydroSolution is already a major provider of water heaters and leak detection systems in condo buildings and now wants to be a key player to support condo associations and co-owners who want to install electric vehicle charging stations. For now, we are assisting co-owners who have been authorized by their condo association to install a charging station in an indoor parking spot with an accessible electrical panel. We are also providing our services to condo associations and their managers who have already hired an engineering firm or electrician entrepreneur to work on their electrical infrastructure. Simply fill out a request for an online quote (link) and we will be able to evaluate your situation, guide you to the right resources if work needs to be done before the installation, and ensure that your installation meets your needs. Condo owners and building managers may also benefit from subsidies offered by the Government of Quebec that could correspond to up 50% of eligible expenses, up to $5,000 per level 2 charging station. There are numerous steps and technical requirements involved when installing charging stations in a multi-unit residential building.

HydroSolution only hires qualified entrepreneurs who are members in good standing with the Régie du bâtiment du Québec (RBQ) and who have an electrician’s licence (subcategory 16). Electricians who work for us are members of the Corporation des maîtres électriciens du Québec (CMEQ)

With 24- or 48-month financing, you’ll get a 4-year warranty on parts and labour. It’s the best warranty on the market. With a purchase, you’ll get a 3-year warranty on parts (cable and enclosure) and a 1-year warranty on labour.

If you’ve purchased your FLO electric vehicle charging station from HydroSolution, we’ll send a technician to repair it at no extra cost during the warranty period. After the warranty period expires, repair fees will apply.

If the charging station’s failure is not related to its installation, extra fees may apply.

Support in case of an emergency
1 (877) 353-0077
bornes@hydrosolution.com

First make sure that a fuse in your electrical panel hasn’t blown. Check troubleshooting issues here or consult the manual you received when the charging station was installed. You’ll find answers to many questions. If your problem persists, please contact us by consulting the Support section.

HydroSolution’s FLO Home X5 and Flo Home G5 are both eligible for the Roulez vert program. Find more out more here.