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For a fulfilling job

Nous avons à cœur que tous les membres de notre équipe partagent les mêmes valeurs : ainsi, que vous parliez à un conseiller, installateur ou un représentant au service client, vous reconnaîtrez la signature HydroSolution.

Teamwork and cooperation

Working together towards one common goal: the satisfaction of a job well done. This means colleagues supporting each other, coaching the less experienced, and working closely with our partners throughout Quebec.

Innovative approach and adaptability

The needs of our customers and employees are continuously evolving, which inspires us to innovate and make the corresponding changes to our products, practices and service offerings.

Our desire to please

Customer satisfaction is our number one priority, and this reflects not only in the warranties we offer but also in our telephone exchanges, our installation services and the choice of our external partners.

Working at HydroSolution

Advancement potential

Thrive within our growing company. Work for us and you won’t miss an opportunity for career progression.

A working environment that encourages diversity

Whether you are shy or very outgoing, prefer manual or intellectual labour, we have a job for you. The diversity of our employees is what makes us more efficient in achieving our common goal: offering a great customer experience.

Competitive salary

Get paid according to your skills and expertise, no less.

Employee benefits

Seize the day while planning for your future. Take advantage of Group RRSPs and a great employee insurance plan.

Social events

We believe that hard work and fun go hand in hand. That’s why we organize several activities designed to bring everyone together, much to our employees’ delight.

Employee referral program

We encourage internal referrals. Whoever refers a suitable candidate to us will receive a $500 bonus.

Free coffee

What? Hot water is our specialty! Might as well use it to make coffee.

Our employees, our ambassadors

I’ve been working for HydroSolution for more than 9 years now. During this time, I’ve seen HydroSolution grow and improve to offer the best customer service possible. I’m surrounded by a management team and employees who are dedicated to making our valued customers happy.
I’m in charge of the multiplex owners’ accounts as well as claims filed by owners and insurers. My job is very interesting and the tasks are diversified. I recommend everyone join our team because the working environment here is an enjoyable one.

Joan Sicotte, Expert advisor

Working at HydroSolution is a very enriching experience and I would even say that being part of this company is a very good opportunity. HydroSolution has a training policy which means they listen to their employees and their needs in terms of professional development and career progression. The company gives anyone who is ready to invest their energy a chance and that’s a part of my job I’ve always loved.

Didier Supperamaniyen, Expert advisor

I like working for HydroSolution because it’s a company that involves its employees in the decision-making process. We’re more than numbers and our efforts are recognized and appreciated. I’ve been with HydroSolution for 9 years now and I’ve just been promoted to a new position thanks to my experience in administration and dedication to the company. I think I’ll be staying with HydroSolution until I retire!

Sylvie Wheatley, Expert advisor

I’ve been a collections agent with HydroSolution for over 6 months now and I can say that I feel right at home. With the team spirit that permeates every department and the professional development opportunities, it’s been easy for me to gain the skills necessary to provide the best experience possible to our clients. I’m proud to say I work for HydroSolution and I appreciate the support I receive to help me grow within the collections team.

Ghislain Obeo Coulibaly, Collections agent

Surprisingly, despite my years of experience, I am still learning new things at HydroSolution! There’s no way I could ever be bored thanks to my colleagues’ cheerfulness and good sense of humour. And management often rewards employees’ good work by organizing activities. That creates a work atmosphere that encourages collaboration between departments and proves that it is possible to have fun at work.

Lucie Léonard, Accounts payable

I’ve been with Hydrosolution for more than 10 years now. Being part of a dynamic company and working in the accounts payable department, I’m in a position to appreciate the extent of our expertise. That’s why I’m proud to belong to the large HydroSolution family, a company that’s dedicated to quality.

Ginette Pilotte, Accounts payable

HydroSolution offers professional development activities to ensure we always provide high-quality communication services and improve the experience of our clients. Ours is a stimulating work environment where communication is key and I’m proud to be part of a company that’s always growing. HydroSolution is always listening to the needs of its clients as well as those of its employees.

Claudio Alexander Flores Alvarado, Expert advisor

For the past 6 years, I’ve been with HydroSolution as a technician and I install water heaters. My work allows me to meet extraordinary people and to share my knowledge. With every installation, I make sure to help the client so they can enjoy a safe water heater that complies with regulations. It’s important for me to meet the clients’ needs whenever they have questions or require advice so they can be happy and satisfied with the work I do.

Alexandre Racette, Certified technician

After 8 years with the company, I consider myself the ‘mom’ of HydroSolution. I’ve always been focused on making sure my clients and colleagues are satisfied. It’s important for me to exceed their expectations. I am thrilled to be the first contact with clients who show up at our offices. That’s why I make sure to be a loyal ambassador for HydroSolution.

Nathalie Miron, Customer service representative

Available positions

Working at HydroSolution means growing alongside a dynamic team in a stimulating environment. With us, you’re sure to never be bored at work!

Business analyst

Under the direction of the Director of Operational Efficiency, the analyst will play a key role in the organization by working with senior management, among other duties. The analyst will have to quickly forge relationships with stakeholders to define their needs. To excel in this position, the candidate must have an outstanding ability to synthetize information and be comfortable working independently. They will also need to be creative and assemble the documentation necessary to carry out several projects.

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Business process analyst

Under the direction of the Director of Operational Efficiency, the analyst will play a key role in the organization by working with senior management, among other duties. The analyst will have to quickly forge relationships with stakeholders to define their needs.

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Customer development advisor

Under the direction of their Team Leader, the Customer Development Advisor must answer calls from clients in order to advise them in their needs.

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Customer service advisor

The advisor will be in charge of answering calls from clients on a variety of topics (questions about products and services, billing, client retention, etc.). They will also act as a middleman between the client and our providers, analyze and research files, as well as update the system and carry out various administrative tasks related to follow ups with customers.

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Spontaneous application

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